Nuclyra (“Nuclyra”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit nuclyra.in or interact with our services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with Nuclyra, we may collect the following categories of information.

Information you provide directly. When you contact us, request information, submit an enquiry, or otherwise communicate with us, you may provide your full name, email address, phone number, company or organization name, job title or professional information, information included in your enquiry or message, project, research, computational biology, bioinformatics, or software requirements, and any other information you voluntarily provide. We only request information that is reasonably necessary to respond to your enquiry or provide the requested service.

Information collected automatically. When you visit our website, certain technical information may be collected automatically, including your IP address, browser type and version, device type, operating system, pages visited, date and time of visits, referring website or page, general website usage and interaction information, and technical information required to maintain website security and functionality. This information may be collected through standard server logs, analytics technologies, cookies, or similar technologies.

2. How We Use Your Information

Nuclyra may use the information we collect for legitimate business and operational purposes, including to respond to enquiries and requests; communicate with prospective or existing clients; provide, maintain, and improve our services; understand website usage and improve website functionality; prepare proposals, quotations, or project-related communications; provide technical support; manage business relationships; protect our website, systems, users, and business from fraud, abuse, or security threats; comply with applicable legal and regulatory obligations; maintain appropriate business and administrative records; send service-related communications; and send marketing communications where permitted by applicable law and, where required, with your consent.

We do not sell your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to provide essential functionality, understand website traffic, improve user experience, and maintain website security. Cookies may be used for purposes such as website functionality, session management, analytics and performance measurement, security, and understanding how visitors interact with our website. Where applicable, third-party analytics or other service providers may place cookies or similar technologies on our website.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of portions of the website.

4. Data Sharing & Third Parties

Nuclyra does not sell or rent your personal information.

We may share information with trusted third parties when reasonably necessary to operate our business, provide services, or comply with legal obligations. These parties may include website hosting and infrastructure providers, cloud service providers, analytics and website performance providers, communication and email service providers, IT and cybersecurity service providers, professional advisers and consultants, payment or transaction service providers where applicable, and government authorities, regulators, courts, or law-enforcement agencies where legally required. Third-party service providers may process information on our behalf and are expected to handle information appropriately and securely.

We may also disclose information where necessary to protect the rights, property, safety, or security of Nuclyra, our users, clients, or others.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction. Depending on the nature of the information and the services involved, security measures may include access controls, authentication mechanisms, secure communications, data protection practices, system monitoring, security testing and maintenance, and restricted access to information based on business requirements.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory requirements.

The specific retention period may vary depending on the type and sensitivity of the information, the purpose for which it was collected, whether there is an ongoing business relationship, applicable contractual requirements, and legal, tax, accounting, or regulatory obligations. When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our applicable practices.

7. Your Rights & Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access to personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information where legally applicable; request restriction of certain processing; object to certain uses of your information; withdraw consent where processing is based on consent; request information about how your personal information is processed; and opt out of certain marketing communications.

To exercise an applicable privacy right, contact us using the information provided in the Contact Us section. We may need to verify your identity before processing certain requests. Some requests may be subject to legal or regulatory limitations.

8. Children’s Privacy

Our website and services are intended for business, professional, research, and general informational purposes and are not specifically directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at contact@nuclyra.in so that we can take appropriate action.

9. International Data Transfers

Nuclyra may use service providers, cloud infrastructure, or other technology systems that operate in countries other than the country where you reside. As a result, your information may be processed or stored internationally. Where required by applicable law, we will take reasonable measures to ensure that international transfers of personal information are subject to appropriate safeguards.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, resources, or services. This Privacy Policy applies only to Nuclyra’s website and services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

11. Business Transfers

If Nuclyra is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction. Where required by applicable law, appropriate notice or consent will be provided.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements. When we make changes, we will update the Effective Date shown at the top of this Privacy Policy.

We encourage you to periodically review this page to remain informed about how we handle personal information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Nuclyra handles personal information, please contact us. For privacy-related requests, please include sufficient information for us to understand and respond to your request.

Nuclyra
Email: contact@nuclyra.in
Phone: +91 6363510930
Office: Bengaluru, India
Website: nuclyra.in
Response Time: Within one business day